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RECORD is the mobile system for Record Keeping between agents and customers designed by abside, to assists entities to comply with MiFID II Directive.

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RECORD  the mobile conversations record keeping system that provides all the functionality to record and classify the conversations, 

between the customer and the agent’s mobile telephone, enabling compliance with MiIFID II Directive without interfering with agent-client relationships.

START PHONE CALL

START RECORDING

END OF PHONE CALL

END OF RECORDING

REGISTRATION AND CLASSIFICATION

SIMPLE
INTUITIVE
iOS & ANDROID

What do we offer?

USER-FRIENDLY
Its simple and intuitive design makes it easy for sales agents to comply with the MiFID II Directive without interfering with their work.
MULTICONFERENCE
It allows compliance with MiFID II Directive in multiconference calls (three or more calls), integrating with the company’s IVR (Interactive Voice Responsive).
CORPORATE LOOK & FEEL
Adaptable to the company’s corporate Look & Feel from the backoffice, enabling the agent to adapt it to his/her own work methodology.
RESIDENT APP
It’s not necessary to start the app after the restart of the mobile telephone. It allows to enable os disable it, to meet the agent’s needs.
NON-INTRUSIVE
Its high configurability level  allows comply with MiFID II Directive with a full adaptation to the needs and requirements of the company, without interfering with existing systems and without specific technical requirements.  Integrable into the corporate MDM (Mobile Device Management).
PHONE CALL CLASSIFICATION
It allows to manage the phone calls, to add audio notes and to classify them according to the topics discussed.